Privacy Policy

Privacy Policy

We at The Gel Collection, operated by Caprock ApS (VAT: DK39428911), are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website.

Personal Data We Collect

When you shop with us, we collect the following personal information:

  • Name
  • Address
  • Email Address
  • Phone Number

This information is necessary for processing your order and ensuring delivery.

Purpose and Sharing of Data

We collect and process your data to provide our services, fulfill orders, and improve your experience on our website. Your data may be shared with trusted third-party processors, such as logistics and payment providers, solely for the purpose of processing and delivering your order.

We only work with data processors located within the EU or in countries that offer adequate data protection in compliance with GDPR regulations.

Data Retention

Your personal data is stored for five years from your last order for legal reasons. After that period, it is permanently deleted unless continued retention is necessary due to legal obligations.

Your Rights

You have the right to access, rectify, or delete your personal data at any time. You may also object to data processing or request data portability, in compliance with applicable regulations.

If you believe your data has been mishandled, you have the right to file a complaint with your local data protection authority.

Data Security

We take the protection of your data seriously. We have implemented secure systems to safeguard your personal data from unauthorized access, misuse, and disclosure.

Cookies

We use cookies to improve your experience on our website and to analyze site traffic. When you visit our website, a cookie popup will appear, allowing you to choose which data you want to share. You can accept all cookies or customize your preferences by selecting specific types of data you want to allow. You can also adjust your cookie settings at any time via your browser’s privacy settings. This ensures that you have full control over the data you share with us.

Changes to the Privacy Policy

We may update this policy periodically. Any significant changes will be communicated via email or a notice on our website.

Contact Information

If you have any questions about this privacy policy, please contact us at:

The Gel Collection ApS
Caprock ApS
Agern Alle 24,
2970 Hørsholm, Denmark
Email: info@thegelcollection.com
Phone: +45 32671717